Публичная оферта на оказание платных услугPublic Offer for a Paid Services Agreement

Terms and definitions

1.1.Services: the Contractor's information and consulting services in the form of the online training programme "Transformation": access to information materials, webinars and consultations. The scope and content of each package of Services are shown on the sales page on the Contractor's Site.

1.2.Public Offer: the Contractor's offer to enter into the Agreement, addressed to an unlimited number of persons. The Offer consists of this text, its appendices and other information referred to in the Offer and published on the Site. The Contractor may amend the Offer and other documents relating to the Services. Changes take effect on publication and do not change the terms of Agreements already paid for without the User's consent. The relationship between the Parties is governed by the version of the Offer in force at the time of acceptance. The Contractor keeps previous versions and, on request, sends the version that applied at the time of payment. The User reads the Offer on the Site immediately before accepting it.

1.3.Contractor's Site: https://academyhypnosis.com and its subdomains, together with the payment pages and learning platform linked from it. The Site is the official source of information about the Contractor and its Services.

1.4.Acceptance: the User's full and unconditional acceptance of the terms of the Offer, upon which the Agreement is concluded.

1.5.User: an individual aged 18 or over who has accepted the Offer and paid for the Services.

1.6.Parties: the Contractor and the User.

1.7.Course: the online training programme "Transformation", a set of Services consisting of access to information materials, webinars and consultations by the Contractor.

1.8.Information materials: audiovisual works (video lectures) and other Course materials created by the Contractor. Copyright and exclusive rights in them belong to the author of the Course.

1.9.Platform: the electronic platform where the information materials are placed and through which the User accesses them.

1.10.Tariff: the price of a package of Services approved by the Contractor. Information about Tariffs is published on the Site.

1.11.Price of the Agreement: the price of the Services under the selected Tariff. The Contractor may offer discounts and change the price for a specific date, period, cohort or promotion.

1.12.Practicum: the Contractor's free introductory online practicum.

Subject of the Agreement

2.1.The Contractor undertakes to provide the User with paid information and consulting services by running the "Transformation" Course under the selected Tariff and on the terms of this Agreement, and the User undertakes to accept and pay for the Services.

2.2.The User pays the price of the Course under the selected Tariff. Information about Tariffs is available on the Site.

2.3.The Contractor does not guarantee that the User will achieve any result, including any financial result, from applying the skills gained on the Course.

2.4.The User decides how to apply the knowledge and skills gained and is responsible for the results of applying them. This does not limit the Contractor's liability where the law does not allow it to be limited (clause 7.10).

Provision of Services

3.1.The Services are provided as access to information materials (video lectures), webinars and consultations.

3.2.The period of provision of the Services is set by the Course programme under the selected Tariff.

3.3.Full or partial payment for the Services constitutes acceptance of the Agreement.

3.4.The User pays for the Services, and the Contractor undertakes to provide them under the selected Tariff.

3.5.The type, scope, subject, price of the Services and other terms are determined by the information published on the Site.

3.6.The Services help the User gain knowledge under the Course programme and apply it in practice.

3.7.Access to the information materials is provided once, after payment, through the Platform. Webinars and consultations are held in stages according to the schedule.

3.7.1.The service of providing access to the information materials is deemed provided when access to the Platform is opened. Once access is opened, money paid for access to the materials is not refunded, as the service has actually been provided.

3.7.2.Online consultations and webinars are provided and accepted in stages, without signing an acceptance certificate. One stage equals one online consultation or one webinar. A stage is deemed properly provided and accepted when the consultation or webinar ends. Money for past consultations and webinars is not refunded.

3.8.The Services are provided remotely over the internet, through the Contractor's Platform and software on the User's device, unless the sales page states otherwise.

3.9.The Services are informational and advisory. The training is not medical or psychotherapeutic treatment and does not replace advice from a doctor. The Contractor does not provide any medical services, paid or free, under this Agreement.

Rights and obligations of the Contractor

4.1.The Contractor may:

4.1.1.Obtain from the User the information needed to provide the Services.

4.1.2.Receive payment for the Services in the amounts and within the time limits set by the Agreement and the Tariff.

4.1.3.For a good reason and after notifying the User in advance, cancel or reschedule consultations and webinars and update Course materials, without materially reducing the scope of the Course.

4.1.4.Publish the User's reviews and work only with the User's consent. The User may withdraw consent at any time and the Contractor will remove the material from its channels within a reasonable time. Recordings of sessions in which the User takes part are used only within the Course unless the User gives separate consent.

4.1.5.Not provide the Services if payment is not received within the set time limit.

4.1.6.Require the User to perform their obligations in good faith and to treat other participants and the Contractor with respect.

4.1.7.Update the content, functionality and interface of the site and the streaming software at its discretion.

4.1.8.Terminate the Agreement unilaterally if the User materially breaches the Agreement or the Rules of Conduct (Appendix 1), and close the User's access to the Platform and the Course chat, stating the reason in writing. A material breach means: copying, recording or distributing Course materials, insulting other participants or the Contractor's representatives, or disrupting sessions. At the Contractor's discretion, any other breach of the rules in clause 5.2, whether single or repeated, may also be treated as material. In that case, the money paid by the User under the Agreement is not refunded and serves as a penalty for the User's actions. The consequences of breaching clauses 5.2.13 and 5.2.14 are set out in clause 7.7.

4.1.9.Engage third parties to provide the Services. The Contractor is responsible to the User for their actions as for its own.

4.1.10.If the User breaches the Rules of Conduct (Appendix 1), restrict the User's ability to receive feedback and comment during webinars, without a refund.

4.1.11.A restriction under clause 4.1.10 may be temporary or last until the end of the programme.

4.2.The Contractor undertakes:

4.2.1.To provide the Services to the User in the scope set by the Agreement and the selected Tariff.

4.2.2.To inform the User of the rules and requirements for the Services and of the User's rights and obligations when receiving them.

Rights and obligations of the User

5.1.The User has the right:

5.1.1.To receive Services of proper quality under the selected Tariff.

5.1.2.To access the Platform where the information materials are placed.

5.2.The User undertakes:

5.2.1.To pay for the Services on time, in the amounts and within the time limits set by the Agreement and the Tariff.

5.2.2.To comply with the law and the terms of the Agreement.

5.2.3.During the Course, to refrain from actions that:

5.2.3.1.prevent other Users, invited persons or lecturers from taking part in the Course and receiving information;

5.2.3.2.breach the rules for running the Course and receiving the Services (Appendix 1);

5.2.3.3.damage the honour, dignity or business reputation of the Contractor, other users, invited persons or lecturers, including by posting information online, in print, in mailings or in any other public way;

5.2.3.4.involve copying Course materials for any purpose, including making money by distributing them.

5.2.4.To follow the Rules of Conduct when receiving the Services:

• to observe discipline and generally accepted standards of behaviour and to treat the Contractor's representatives, the Contractor and other Users with respect, without attacking their honour and dignity;
• not to use information received from the Contractor in ways that may or will harm the Contractor's interests;
• not to attend webinars and consultations under the influence of alcohol, drugs or other intoxicants;
• not to use obscene language or expressions that may offend the Contractor's representative or other Users, including in the Contractor's group chats in messengers;
• not to distribute advertising or offer third-party resources' services, their own services or third parties' services to other Users and the Contractor's staff, including in the Contractor's group chats in messengers.

5.2.5.Not to behave aggressively during sessions, not to prevent the Contractor and other Users from providing and receiving the Services, not to make oral or written statements unrelated to the topic of the webinar, not to post negative statements or reviews about the Contractor's services on their social networks, not to call for distrust in the Telegram group, and not to spread information discrediting the Contractor's business reputation by any other means.

5.2.6.Not to record or distribute (publish, post online, copy, transfer or resell to third parties), for commercial or non-commercial purposes, the materials received from the Contractor, not to create information products based on them for profit, and not to use them in any other way, except for personal study and for applying the skills learned in the User's own practice.

5.2.7.Not to share with third parties the passwords to the personal account and to the software through which the Contractor provides the Services, and not to share webinar viewing links.

5.2.8.Not to modify the software of the site or take actions aimed at changing how it works.

5.2.9.Not to post personal data of third parties on the site without their consent, including addresses, phone numbers, passport details and email addresses.

5.2.10.Not to post advertising, commercial offers, campaigning or other intrusive information on the site unless agreed with the Contractor.

5.2.11.Not to collect or extract personal data of Site users.

5.2.12.Not to use software or take actions that disrupt the normal operation of the Site and the Platform, their sections and tools, or the personal pages and accounts of other Users and third parties, including attempts to access closed sections.

5.2.13.Not to use the Contractor's chats, groups, channels, participant lists or databases, or participants' contact details obtained through them, to offer or sell their own or third parties' goods, services, courses, live sessions or consultations, or to invite participants to their own or third parties' events, including by private message where the contact was obtained through the Contractor's resources. For example, it is not allowed to collect participants' contacts from an Academy chat, invite them to one's own live session and sell them one's own course. This does not restrict ordinary communication between students.

5.2.14.Not to use in their own courses, programmes, live sessions or advertising the Course materials (videos, texts, the Contractor's presentation of methods, the Course structure and programme), or the Academy's name and trade marks, and not to suggest that their product is created, approved or recommended by the Contractor. The User may apply the knowledge and skills gained in their own practice and may truthfully state that they trained with the Contractor.

Price and payment

6.1.The price of the Services is set by the Course Tariff selected by the User and shown on the Site. The total price, including all taxes and charges, is shown to the User before payment.

6.2.The Contractor may change the price of a Tariff at any time. The new price applies from publication and does not affect Services already paid for.

6.3.The Services are paid for by bank transfer to the Contractor's account or by another method available on the Site, on a 100% prepayment basis. The Contractor may, at its discretion, offer the User an internal instalment plan for the Course price. The Contractor determines the procedure for paying by instalments independently.

6.4.The total price of the Services consists of: 1) the price of the information materials, 60% of the total Course price; 2) the price of online webinars and consultations, 40% of the total Course price. Other parts of the Course, including access to the chat, are provided free of charge.

6.5.To confirm acceptance, the User may pay the Contractor a deposit of 100 euros (booking a place on the Course). If the User withdraws from the Agreement, the deposit is not refundable. The Contractor refunds the deposit only if it cannot provide the Service through its own fault (cancellation of the Course by the Contractor).

6.6.Payment is deemed made when the money reaches the Contractor's account.

6.7.Access to the Platform is opened only after payment is confirmed.

Liability

7.1.The Parties are liable for non-performance or improper performance of the Agreement under the applicable law.

7.2.The Services and Course materials are provided as they are. No materials or information received from the Contractor constitute a guarantee of results. Results depend on the User's own actions, personal qualities, the pace of learning the materials and how the User applies the information.

7.3.If the User does not pay on time (clause 5.2.1), the Contractor may suspend the Services and access to the Course until payment or terminate the Agreement.

7.4.If the User distributes Course materials in any way and to anyone, or uses them for other than personal purposes, the Contractor may terminate the Agreement unilaterally and close access to the Course and the site without refunding the money paid by the User for the Course.

7.5.If an infringement of the Contractor's copyright is established (recording, distributing or reselling Course materials), the User pays the Contractor a fine of 10,000 (ten thousand) euros.

7.6.The User undertakes not to spread, by any means, unreliable information about the Contractor's services or information discrediting the Contractor's business reputation. For breach of this clause, the User pays a fine of 10,000 (ten thousand) euros for each established case.

7.7.If the User breaches clause 5.2.13 or 5.2.14, the Contractor may terminate the Agreement and close access to the Platform and chats, giving the reason in writing. The money paid by the User under the Agreement is not refunded. The User shall compensate the loss caused by the breach and proven by the Contractor. The Contractor may also seek a court order to stop the breach.

7.8.The User pays a fine demanded under clause 7.5 or 7.6 voluntarily. If the User does not, the Contractor may apply to court.

7.9.The Parties are released from liability for non-performance during force majeure. The Contractor gives notice of force majeure on the Site or by email to the address the User gave when paying. The User notifies the Contractor at [email protected] with the subject "Force Majeure". Force majeure includes fire, flood, earthquake, strikes and other natural disasters, war and military action, and the entry into force of laws and acts of authorities that prevent performance.

7.10.The Contractor's total liability under the Agreement is limited to the amount the User paid to the Contractor. Only actual loss may be recovered, not loss of profit. Nothing in this Agreement limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, or affects the User's statutory consumer rights, including the right for services to be performed with reasonable care and skill and for digital content to match its description.

Intellectual property and copyright

8.1.The site from which the Services are sold and the Platform through which they are provided contain intellectual property belonging to the Contractor, its affiliates and representatives.

8.2.By using the site and the Platform, the User acknowledges that all site content and its structure are protected by copyright and other intellectual property rights, in all media and with all technologies. No rights in the site content, including audiovisual works, texts, graphics, software and trade marks, pass to the User.

8.3.The User is granted a non-exclusive right to view the information materials. Temporary copies made by a browser or software while viewing are permitted. The User may not download, record or publish the materials in whole or in part.

8.4.When quoting site materials, the User shall include a link to the site.

8.5.The User is granted a limited right to use the Site and the Platform under the terms of the Agreement. No rights in the Site or the Platform pass to the User. This right may be terminated under the terms of the Agreement.

8.6.The User shall not distribute Course materials or create a risk of their distribution. In particular, the User may not:

8.6.1.Record, distribute, publish, post online, copy, transfer or resell to third parties the Course materials in any form (copies, printouts, forwarding by email or messenger, posting on social networks), except agreed quotation with attribution to the Contractor. The User may apply the knowledge and skills gained in their own practice (clause 5.2.14).

8.6.2.Present Course materials as their own, or create derivative materials, courses or information products for profit based on Course materials.

8.6.3.Give third parties the materials provided to the User personally or access to them.

8.6.4.Forward Course materials and recordings through group chats in messengers.

The User shall not share the link for viewing the materials. The Services are provided to the User personally. Receiving or buying the Services jointly with third parties without the Contractor's permission is not allowed.

8.7.If the User infringes the Contractor's copyright, the Contractor may, in addition to the fine under clause 7.5, claim compensation for all loss caused, including loss of profit, and an order to stop the infringement.

Termination and refunds

9.1.The Agreement terminates:

9.1.1.By agreement of the Parties.

9.1.2.If performance becomes impossible because new laws have changed its terms and either Party does not agree to amend the Agreement.

9.1.3.If the User breaches the terms of the Agreement.

9.1.4.In other cases provided for by the Agreement and the law.

9.2.The User may withdraw from the Agreement at any time before the Services are actually provided and request a refund, paying the Contractor the costs of the part of the service already actually provided. The time of provision of the Services is determined under clause 3.7. Only money for Services not provided is refunded.

9.3.The Contractor may, at its discretion, refund the money paid for the Course, less the bank's fee, if the refund request is made within 7 (seven) days of the start of the Course.

Final provisions

10.1.The Contractor processes the User's personal data to perform this Agreement in accordance with its Privacy Policy: https://academyhypnosis.com/privacy

10.2.The Parties first try to resolve disputes by negotiation. Complaints and notices, including cancellation and refund requests, are sent to [email protected] or via Telegram @krivizhelp. The Contractor replies within 14 days.

10.3.The Parties are aware that the Services are provided by a Contractor registered and operating under the law of the United Kingdom.

10.4.This Agreement is governed by the law of England and Wales. If the User is a consumer resident in the EU or another country, this does not deprive the User of the protection of the mandatory laws of their country of residence or of the right to bring proceedings in the courts of that country. If the User lives in Scotland or Northern Ireland, the User may also bring proceedings there.

10.5.If any provision of the Offer is found invalid, the remaining provisions stay in force.

10.6.In all matters not covered by the Offer, the Parties are guided by the applicable law, subject to clause 10.4.

Contractor's details

International Academy of Hypnosis LLP
Company No.: OC453610
Registered address: Central House, 1 Ballards Lane, London, N3 1LQ, United Kingdom
Appointed partner: Dmitri Kriviz
Email: [email protected]
Telegram: @krivizhelp
Bank: Finom Payments
Account holder: International Academy Of Hypnosis LLP
IBAN: NL67FNOM0935497198
BIC: FNOMNL22

Rules of conduct on the Course

1.After joining, start watching the recorded training and the group lectures that have already taken place.

2.Set your real photo in Telegram and introduce yourself by name.

3.Get to know the therapists in the "Therapy" topic and book practice sessions.

4.What is prohibited and leads to blocking and being added to the Academy's blacklist:

• using the Academy's chats, groups, databases and participants' contacts to sell one's own or others' courses, live sessions, consultations or other products, or to invite participants to one's own events (clause 5.2.13);
• using the Academy's materials, programme, name and brand in one's own courses and products (clause 5.2.14);
• spreading slander about curators, students and the Academy itself among students;
• passing materials, lecture recordings and recordings of sessions with therapists to people who are not students of the Course.

Refund procedure

To request a refund, the User:

1.Fills in, legibly by hand or on a computer, a request using the sample below or in free form with all mandatory details: a reasoned ground for withdrawal; the last four digits of the card or the account number from which payment was made; the full name of the payer; the date of the request.

2.Prints the request and signs it personally.

3.Photographs or scans the request so that it is legible and of good quality.

4.Sends the photo or scan from the email address given when registering for the Course to the Contractor's email [email protected].

Calculation of the refund

The refund equals the price of the sessions to which the User has not received access on the date of withdrawal from the Agreement, less the Contractor's banking costs.

If the User has received access to the training materials, taking into account the staged provision of the Services, the refund is calculated using the formula:

S = O - O × 60% - (V + R), where:

• S: amount to be refunded;
• O: total price of the Services under the Agreement without discount;
• V: price of the online consultations and webinars provided before termination of the Agreement, calculated using the formula below;
• R: costs incurred by the Contractor before termination of the Agreement.

V = B × K, where:

• B: price of one webinar or consultation;
• K: number of consultations held before termination of the Agreement.

B = O / C, where C: total number of webinars and consultations in the Tariff.

Sample refund request

From: ______________________ (full name)
Email used at registration: ______________________

Request

I, ______________________ (full name), request a refund of ______________________ paid by me for the course ______________________ on ____________ 20__.

Reason for withdrawal: ______________________

Bank details for the refund:

• full name of the recipient;
• IBAN;
• BIC;
• name of the recipient's bank.

If the refund is made to the card used for payment, bank details are not needed.

Applicant's signature: ______________________
Date: ______________________